Tag Archive: Customer

The Intimidation Factor: Shopping for Jewelry

In the jewelry business, it’s always been a challenge having people feel relaxed and at ease while in the shopping environment when visiting a jewelry store. I mean let’s face it, with security camera systems like Fort Knox and guard on watch fulltime, it’s not necessarily a trip to the beach or a vacation at…

Customer Service Isn’t Customers Serve Us

I really think that there are two types of ways businesses have the ability to choose  how to interact with their customers. They both have to do with attitude and they seem to lean to one extreme or the other. Rarely do I see a combination of both within the same organization. I suppose it’s…