We’ve all had situations where we’ve had a customer complaint. Whether on the receiving end or a complaint of our own to “them”, it’s fascinating to me with so many communication options available to us now, anyone can very easily make sure their voice is heard loud and clear (sometimes). But, what’s the right way…
Tag Archive: Customers
Customer Service Isn’t Customers Serve Us
I really think that there are two types of ways businesses have the ability to choose how to interact with their customers. They both have to do with attitude and they seem to lean to one extreme or the other. Rarely do I see a combination of both within the same organization. I suppose it’s…